Community Services

CHC32015 Certificate III in Community Services

This qualification is part of the Community Services Training Package. It applies to community work delivered through a broad range of services which provide support to individuals and groups. This level is appropriate for support workers, case workers and client contact officers who may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others. Generally these positions have direct contact with clients, identify presenting needs and refer to appropriate services and support.

At this level support workers and case-workers may provide day to day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others. Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved.

Specialist areas at Certificate III include an orientation to working with individuals with special needs such as mental health issues, domestic violence, disability and child protection.

Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.

Career Opportunities

Students who complete the CHC32015 Certificate III in Community Services may gain employment as a community services worker in a variety of community organisations.

Study Pathways

Students who successfully complete the CHC32015 Certificate III in Community Services may enrol in further studies:-

Location, dates and times

SOUTH
Clarence Campus

  • Next Intake:  6 February 2020 to 4 December, 2020
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day), includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Mondays and Tuesdays 9am to 3pm

Mid Year 2020

  • Intake:  27 July 2020 to 30 June 2021
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day),  includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Tuesdays and Tuesdays 9am to 3pm

Information Sessions, followed by literacy and numeracy assessment

Clarence Wednesday, 27 November 2019, 9.30am to 11.30am
Room D1.04, Theatrette, D Block, 4a Bounty Street, Warrane
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Clarence Wednesday, 27 November 2019, 1.30pm to 3.30pm
Room D1.04, Theatrette, D Block, 4a Bounty Street, Warrane
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NORTH
Alanvale Campus

  • Next Intake: 4 February 2020 to 4 December  2020
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day), includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Mondays and Tuesdays 9am to 3pm

Mid Year 2020

  • Intake:  27 July 2020 to 30 June 2021
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day),  includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Mondays and Tuesdays 9am to 3pm

Information Sessions, followed by literacy and numeracy assessment

Alanvale Wednesday, 27 November 2019, 2pm to 4pm
C Block, 54A Alanvale Road, Newnham
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Alanvale Wednesday, 27 November 2019, 6pm to 8pm
C Block, 54A Alanvale Road, Newnham
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NORTH WEST
Devonport and Burnie Campus

  • Next Intake:   4 February 2020 to 4 December 2020
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day), includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Mondays and Tuesdays 9am to 3pm

Mid Year 2020

  • Intake:  27 July 2020 to 30 June 2021
  • Blended Program – 3 days per week of blended learning which includes on campus and online in Canvas (minimum 1 day),  includes a workplace project
  • Duration:  38 weeks full-time, Timetabled classes:  Mondays and Tuesdays 9am to 3pm

Information Sessions, followed by literacy and numeracy assessment

Burnie Wednesday, 27 November 2019, 10am to 12pm
Room C3.16, C Block, 41 Mooreville Road, Burnie
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Burnie Wednesday, 27 November 2019, 2pm to 4pm
Room C3.16, C Block, 41 Mooreville Road, Burnie
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Burnie Wednesday, 27 November 2019, 6pm to 8pm
Room C3.16, C Block, 41 Mooreville Road, Burnie
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Devonport Wednesday, 27 November 2019, 10am to 12pm
Room A2.29, A Block, 20 Valley Road, Devonport
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Devonport Wednesday, 27 November 2019, 2pm to 4pm
Room A2.29, A Block, 20 Valley Road, Devonport
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Devonport Wednesday, 27 November 2019, 6pm to 8pm
Room A2.18 A Block, 20 Valley Road, Devonport
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NB: dates and times may be subject to change

Trainees, Apprentices

  • Next intake: Rolling intake
  • Duration: 2 years part time from the commencement of the enrolment start date.

Learning Options

On Campus Delivery – participation in timetabled workshops at TasTAFE.

  • Classroom/online – Canvas /work placement projects (combination of classroom/online – Canvas and work placement projects)

Trainees and Apprentices
Trainees and or apprentices refer to those working as a community services worker. This method of training includes:

  • In the workplace – On the job training and assessment
  • Blended delivery – Online learning and assessment in Canvas and/or workshops

Assessment Process

Assessments are designed to help you demonstrate your skills and knowledge. They allow us to confirm you can perform to the standard required in the workplace, to meet all of the requirements of the course.
Examples of assessments for this course may include;

  • Written Questions
  • Scenarios
  • Performance Tasks
  • Observations Checklist
  • Third Party Reports

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.

For further details please refer to our Recognition of Prior Learning page.

Fees and Payments

For further fee and payment information visit our Fees and Payment page.

What will I need to bring?

Students will need to provide the following, which includes:

  • Folder
  • Paper
  • Pens
  • USB

Are there any ‘other’ costs?

A working Vulnerable People registration ($19)
A Tasmanian National Police Check ($45.00)

In each delivery area we may have the opportunity to attend optional professional development training relating to community services. Each region will advise you of the additional cost associated with professional development training.

Work Placement Project, Licensing and Other Requirements

All Community Services Workers must meet the qualification requirements set by industry standards.

  • A Tasmanian National Police Check may is required
  • A Working with Vulnerable People Card is required

On Campus Students

Students work with community organisations to complete a workplace project placement for the community development cluster. The project is developed in partnership with a community organisations to meet a need of the community. For example;

  • Mental health week
  • RUOK Day
  • Communities for Children

Desirable Skills and Attributes

The following skills and attributes will be useful to students studying this course:

  • Ability to read, write and understand documents for example; reports, policies, and procedures
  • Ability to listen to others and give full attention, taking time to understand and asking questions as appropriate (active listening)
  • Ability to model appropriate social and non-verbal behaviour
  • Ability to be responsible for others’ health and safety
  • Ability to demonstrate good interpersonal skills and communication skills
  • Ability to work independently or as part of a team

Information, Literacy and Numeracy

Community and Children’s Services use an information and literacy and numeracy assessment process which aims to ensure that each person has sufficient information to make an informed course choice and starts at a level which is appropriate for them.

Blended learning students will need to attend and participate in both Information and literacy and numeracy sessions which involve the following:

  • Completion of the literacy and numeracy assessment pack. This is a requirement for entry into our courses and takes 30-60 minutes.
  • Support is available for candidates who require assistance. Please advise us prior to attending the session if you require support, so that support staff are aware and available to assist on the day.

A Letter of Offer will be sent via email to successful candidates within 5-10 days.

If we are unable to offer a place in the desired qualification, candidates will receive a letter via email outlining alternative options and courses.

Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available at our Student Support Services page.

Outcome

CHC32015 Certificate III in Community Services students will receive a Certificate for the completion of all the 12 units required for the qualification. Students who wish to exit prior to completing their full qualification will be issued with a Statement of Attainment for partial completion of their qualification for the units they have achieved a (CP) competency or (RCP) Recognition of Current Competency result.

Qualification Requirements

To achieve a CHC32015 Certificate III in Community Services, 12 units must be successfully completed. These include five core units and seven electives. Electives are selected based on industry and/or employer consultation.

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