Community Services

CHC22015 Certificate II in Community Services

This qualification is part of the Community Services Training Package. It may be used as a pathway qualification into community services work and may apply specifically to workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or workers in residential facilities and/or in community services under direct or regular supervision.

This course is for anyone who is thinking about entering or re-entering the workforce and has an interest in working as a community services worker.

Entry Requirements;

  • Participate in an information and suitability processes which aims to ensure that each person has sufficient information to make an informed choice and starts at a level that is right for them for their literacy and numeracy level.

Study Pathways

Completing CHC22015 Certificate II in Community Services qualification is a pathway to further study in the following:

  • Certificate III in Community Services
  • Certificate IV in Disability
  • Certificate IV in Community Services
  • Diploma of Community Services
  • Certificate IV in Youth Work

Location, dates and times

Alanvale Campus

  • Next Intake:  18 February 2019 – 31 May 2019
  • Duration: 2 days per week, 13 weeks Full Time, Monday and Tuesday, 9am – 3pm
  • Information and Application Sessions:  Wednesday, 28 November 2018 – 2pm OR 6pm
    • Venue:  C Block, Alanvale Campus, Alanvale Road, Newnham, please allow 2 hours for this session
  • Contact us on 1300 655 307  to register your interest.
  • The Team will contact you with further information.

Attendance Options

  • Full time (Full time course are a minimum of 12 hours per week)
  • Part time

Learning Options

On Campus Delivery – participation in timetabled workshops at TasTAFE.

  • Classroom

Assessment Process

Assessments are designed to help you demonstrate your skills and knowledge. They allow us to confirm you can perform to the standard required in the workplace, to meet all of the requirements of the course.
Examples of assessments for this course may include;

  • Written Questions
  • Scenarios
  • Performance evidence portfolio
  • Observations checklist
  • Third party reports

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.
For details please refer to

Fees and Payments

For  details please refer to

What will I need to bring?

Students will need to provide the following, which includes.

  • Folder
  • Paper
  • Pens
  • USB

Are there ‘other’ costs?

There are no other costs

Essential Requirements

There are no essential entry requirements for this course

Work Placements, Licensing and Other Requirements

There is no work placement, licencing or other requirements for this course

Desirable Skills and Attributes

The following skills and attributes will be useful to students studying this course:

  • Ability to read, write and understand documents for example; reports, policies, and procedures
  • Ability to listen to others and give full attention, taking time to understand and asking questions as appropriate (active listening)
  • Ability to model appropriate social and non-verbal behaviour
  • Ability to be responsible for others’ health and safety
  • Ability to demonstrate good interpersonal skills and communication skills
  • Ability to work independently or as part of a team


Community and Children’s Services use an information and suitability processes which aims to ensure that each person has sufficient information to make an informed choice and starts at a level that is right for them for their literacy and numeracy level.
On campus students, flexible delivery students will need to participate in an information and suitability process that requires attendance at an Information and Suitability Session. Which involves the following;

    • Completion of a suitability assessment booklet, that is a requirement for entry into our courses, which takes about 30-60 minutes; and
    • One-on-one interview with a teacher.

Support is available to help candidates who have literacy/numeracy difficulties and must be advised to us, prior to attending the session, so that teaching staff are aware and able to assist on the day. Within 21-28 days a Letter of Offer will be sent to successful candidates or a Letter of Offer to an alternative course, if unable to place into desired qualification.

Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available here


CHC22015 – Certificate II in Community Services.

Qualification Requirements

To achieve a CHC22015 Certificate II in Community Services 9 units must be successfully completed. These include five core units and four electives. Electives are selected based on industry and/or employer consultation.


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