BSB20120
Certificate II in Workplace Skills

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Certificate II in Workplace Skills

The fee you pay at TasTAFE will depend on the course you choose and may vary depending on the level of government subsidy available, the cost of delivery, any previous study you have undertaken and/or your personal circumstances.

Our fee estimator will give you an indication of the type of fee you might expect to pay, but is intended as a guide only and doesn’t include other costs associated with your course. Please contact us on 1300 655 307 to confirm your fee.

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Course overview

Back to Business & ICT

Locations

Online
Online

South
Campbell Street

North
Alanvale

North West
Devonport

Attendance options

Full-time

Study type

Online
Mixed Learning

2025 Tuition fees

Subsidised $ 860.00
Concession* $ 286.64

Additional fees may apply. For more information, see Fees, payments and other costs.

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Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Set yourself up for success in today’s modern workplace with a strong base of essential skills. If you’re looking for your first job, or want to return to work after some time away, this course is for you!

Whether you work in an office, a shop, a warehouse, or factory, there are basic skills needed across all industries. This course will provide you with a wide range of skills and knowledge to help you succeed in the modern workplace.

In this course, you’ll learn how to communicate in the workplace, how to work as a member of a team, as well as how to manage your time well. You will also learn how to plan, organise and complete routine work tasks.

This course covers how to start up and use a range of basic functions on computers and other digital devices. You’ll gain experience in creating and saving digital documents such as word processing and spread sheets, and common software. You will also learn how to receive, process and store workplace information, and maintain information systems. This course also includes using digital technology to communicate remotely, such as email and instant messaging.

Through this course, you will recognise the importance of workplace health and safety, and learn ways to look after your own wellbeing. You will also learn about things you can do to be environmentally sustainable in the workplace.

If you’re new to the workplace or have been away from the workplace for some time, this course will be an ideal step towards preparing you for the modern world of work. This course can also support you to do further training in a range of areas.

Information sessions

Campus

Date

Location

Times

North

Alanvale

Tuesday, 29th Oct 2024

C Block, Level 2, Room C2.49, 54a Alanvale Road, Newnham

12pm

South

Campbell Street

Tuesday, 29th Oct 2024

Level 2, Room A2.11, 75 Campbell Street, Hobart

2:30pm

North West

Devonport

Tuesday, 29th Oct 2024

A Block, Level 2, Room A2.29, 20 Valley Road, Devonport

2:30pm

Locations, dates & times

Campus	Date	Attendance/Duration	Study type	Apply/Enquire
Online
Online	10 Feb 2025 - 27 Jun 2025	Full-time This is an online course	Online	Apply Monday 11 November 2024, 12pm
North
Alanvale	11 Feb 2025 - 26 Jun 2025	Full-time 2 days on-campus per week, Tuesday and Thursday 9.00am - 2.30pm plus 6 hours of independent (online) learning.	Mixed Learning	Apply Monday 11 November 2024, 12pm
South
Campbell Street	11 Feb 2025 - 26 Jun 2025	Full-time 2 days on-campus per week, Tuesday and Thursday 9.00am - 2.30pm plus 6 hours of independent (online) learning.	Mixed Learning	Apply Monday 11 November 2024, 12pm
North West
Devonport	11 Feb 2025 - 26 Jun 2025	Full-time 2 days on-campus per week, Tuesday and Thursday 9.00am - 2.30pm plus 6 hours of independent (online) learning.	Mixed Learning	Apply Monday 11 November 2024, 12pm

Entry Fees, payments and other costs

Your tuition fees cover the basic materials needed for your course, but may not cover items such as text books, workbooks, uniform, online learning resources or personal protective clothing. Depending on your course, there may also be other expenses that you need to budget for.

For courses undertaken in 12 months or less, you will be invoiced the full course fee (including any other essential fees associated with your course).

*For courses studied over multiple years, your course and other fees will be split over the years of study, with the concession fee being charged on a yearly basis. At the time of enrolment you will be invoiced for the first year’s fees. An invoice will be raised in each subsequent year around the same time as your ‘enrolment anniversary’.

Further information on fees, payments and other costs.

Recognition of prior learning and skills

It makes sense that you should be recognised for the things you already know how to do.

TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience – which may help you to gain your qualification a whole lot faster!

More information on the recognition process is available on our recognition of prior learning and skills page.

Assessment methods Desirable skills & attributes What you will need

There are different requirements depending on the course you are enrolled in.

Generally, it is recommended that you have access to a computer with a reliable internet connection and up-to-date software, including Microsoft Office and Adobe Acrobat Reader. TasTAFE has computers available for student use during normal business hours, at all major campuses.

For classes, please be prepared with standard items such as: pens, notebook or paper, USB.

You may also need to bring specific equipment, tools or personal protective equipment, your teacher will let you know.

For this course, you will need:

Digital device with access to the Internet
We recommend Microsoft-based products and enrolment will provide you with a free Microsoft Office 365 account.

Outcome and units

On successful completion of this course you will receive a BSB20120 - Certificate II in Workplace Skills.

Below is a list of all core and elective units that TasTAFE offers in this course. The selection of units you will be enrolled into depends on the campus you attend and the qualification packaging rules. For further information refer to training.gov.au.

Core units
BSBCMM211	Apply communication skills
BSBOPS201	Work effectively in business environments
BSBPEF202	Plan and apply time management
BSBSUS211	Participate in sustainable work practices
BSBWHS211	Contribute to the health and safety of self and others

Elective units
BSBINS201	Process and maintain workplace information
BSBPEF101	Plan and prepare for work readiness
BSBPEF201	Support personal wellbeing in the workplace
BSBTEC101	Operate digital devices
BSBTEC201	Use business software applications
BSBTEC202	Use digital technologies to communicate in a work environment
ICTICT214	Operate application software packages

Career opportunities

Entry-level employment in a broad range of industries
Further education and training in the vocational area of your choice
Starter skills for self-employment and microbusiness

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Career opportunities

Entry-level employment in a broad range of industries
Further education and training in the vocational area of your choice
Starter skills for self-employment and microbusiness

Save course

Share course

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

RTO 60142. CRICOS 03041M.

BSB20120
Certificate II in Workplace Skills

BSB20120
Certificate II in Workplace Skills

Estimate my tuition fees

Course overview

Locations

Attendance options

Study type

2025 Tuition fees

Information sessions

Information Session

Locations, dates & times

Career opportunities

Career opportunities

We’re here to help…

BSB20120 Certificate II in Workplace Skills

Course overview

Locations

Attendance options

Study type

2025 Tuition fees

Information sessions

Locations, dates & times

Career opportunities

Career opportunities

We’re here to help…

BSB20120
Certificate II in Workplace Skills