Back to Tourism, Hospitality & Food

Locations

  • Paterson St. (Launceston)
  • Devonport
  • Collins St. (Hobart)

Attendance options

  • Full-time
  • Part-time

Study type

  • Mixed Learning
  • Workplace
$

2027 Tuition fees

Additional fees may apply. For more information, see Fees, payments and other costs.

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Information Session

Career opportunities

  • Inbound Tour Coordinator
  • Customer Service Officer
  • Museum Attendant
  • Visitor Information Officer
  • Booking Agent

If you have strong customer service skills and a keen interest in the Tourism industry, this qualification will develop your existing skills and knowledge and equip you with the skills you need to work in your tourism field of choice.

This qualification is ideal if you are looking to gain employment in the Tourism industry sector and allows for multi-skilling and specialisation in roles that involve planning and coordinating a range of tourism services, or more hands-on customer facing roles in the delivery of our unique tourism products.

During the Certificate III course you will have the opportunity to engage with industry employers and an enthusiastic and supportive alumni network, and experience first hand the Tasmanian tourism offering.

This course is offered as an on-campus program in Hobart, Launceston and Devonport and is also available in the workplace for new and existing workers within the tourism industry. If completing as an apprentice/trainee or workplace-based student, your training will consist of a combination of on-the-job training, off-the-job workshops and self-paced study. Elective units can be tailored to suit individual needs and business requirements.

In this course, you will gain valuable skills to work for tourism businesses and operators of varying sizes, inbound tour operators, visitor information centres, a range of visitor/tourist attractions, cultural and heritage sites and/or any other tourism-related business.

This course will provide you with the opportunity to gain an in-depth view of the Tourism industry, giving you valuable experience in sourcing and using information on the Tourism and Travel industry and an understanding of how the industry is structured

On successful completion of this course, you will have a range of skills to seek employment in a diverse array of tourism operations, either in an office-based role planning and coordinating tourism services, or in a role based ‘in the field’ where products are delivered.

Locations, dates & times

CampusDateAttendance/DurationStudy typeApply/Enquire
North
Paterson St. (Launceston)1 Jul 2026 -
1 Dec 2027
Part-time

Limited Fee-Free places available for enrolments in 2026.
Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now
Paterson St. (Launceston)2 Feb 2027 -
2 Jul 2027
Full-time

4 days per week, Mon - Thurs 9:00am - 3.30pm

Mixed LearningApply on Monday 9 November 2026, 12pm
South
Collins St. (Hobart)1 Jul 2026 -
1 Dec 2027
Part-time

Limited Fee-Free places available for enrolments in 2026.
Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now
Collins St. (Hobart)2 Feb 2027 -
2 Jul 2027
Full-time

4 days per week, Mon - Thurs 9am - 4:00pm

Mixed LearningApply on Monday 9 November 2026, 12pm
North West
Devonport1 Jul 2026 -
1 Dec 2027
Part-time

Limited Fee-Free places available for enrolments in 2026.
Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now

Information Session

Career opportunities

  • Inbound Tour Coordinator
  • Customer Service Officer
  • Museum Attendant
  • Visitor Information Officer
  • Booking Agent

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

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