SIT30122
Certificate III in Tourism

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Certificate III in Tourism

The fee you pay at TasTAFE will depend on the course you choose and may vary depending on the level of government subsidy available, the cost of delivery, any previous study you have undertaken and/or your personal circumstances.

Our fee estimator will give you an indication of the type of fee you might expect to pay, but is intended as a guide only and doesn’t include other costs associated with your course. Please contact us on 1300 655 307 to confirm your fee.

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Course overview

Back to Tourism, Hospitality & Food

Locations

North
Drysdale Launceston

North West
Devonport

South
Drysdale Hobart

Attendance options

Full-time
Part-time

Study type

Apprentices/Trainees
Mixed Learning
Workplace

2026 Tuition fees

Subsidised $ 1,405.00
Concession* $ 410.00
Commercial $ PoA

Additional fees may apply. For more information, see Fees, payments and other costs.

Submit an enquiry

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

If you have strong customer service skills and a keen interest in the Tourism industry, this qualification will develop your existing skills and knowledge and equip you with the skills you need to work in your tourism field of choice.

This qualification is ideal for those seeking employment in the Tourism industry, offering skills in both planning, and coordinating tourism services, as well as hands-on, customer-facing roles.

The Certificate III course provides opportunities to engage with industry employers, connect with a supportive alumni network, and experience Tasmania's tourism firsthand.

This qualification is offered as an on-campus full-time program at Launceston campus commencing in July, and is also available state-wide in the workplace for new and existing workers within the tourism industry.

If completing this qualification as an apprentice/trainee or workplace-based student, your training will consist of a combination of on-the-job training, workshops and self-paced study. Elective units can be tailored to suit individual needs and business requirements.

The Certificate III course provides opportunities to engage with industry employers, connect with a supportive alumni network, and experience Tasmania's tourism industry firsthand.

This qualification is ideal for those seeking employment in the Tourism industry, offering skills in both planning, and coordinating tourism services, as well as hands-on, customer-facing roles.

The Certificate III course provides opportunities to engage with industry employers, connect with a supportive alumni network, and experience Tasmania's tourism firsthand.

The Certificate III course provides opportunities to engage with industry employers, connect with a supportive alumni network, and experience Tasmania's tourism industry firsthand.

Information Sessions

Locations, dates & times

Campus	Date	Attendance/Duration	Study type	Apply/Enquire
North
Drysdale Launceston	1 Jul 2025 - 1 Jul 2027	Part-time Enroll at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.	Workplace	Apply now
Drysdale Launceston	10 Feb 2026 - 27 Jul 2026	Full-time Monday - Thursday 9am to 3:30 pm (days vary)	Mixed Learning	Apply on Monday 10 November 2025, 12pm
South
Drysdale Hobart	1 Jul 2025 - 1 Jul 2027	Part-time Enroll at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.	Workplace	Apply now
Drysdale Hobart	10 Feb 2026 - 26 Aug 2026	Full-time 3 days, Wednesday - Friday 9am to 4pm	Mixed Learning	Apply on Monday 10 November 2025, 12pm
North West
Devonport	1 Jul 2025 - 1 Jul 2027	Part-time Enroll at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.	Workplace	Apply now
Devonport	10 Feb 2026 - 27 Jul 2026	Full-time 4 days, Monday - Thursday 9am to 3:30 pm	Mixed Learning	Apply on Monday 10 November 2025, 12pm

Entry

As part of the application process, and before being offered a place in the course, a member of our Team will contact you to discuss if this course aligns with your goals and aspirations, and to ensure that you are fully informed and understand the course requirements.

There are no essential entry requirements for this course.

Fees, payments and other costs

Your tuition fees cover the basic materials needed for your course, but may not cover items such as text books, workbooks, uniform, online learning resources or personal protective clothing. Depending on your course, there may also be other expenses that you need to budget for.

For this course, you will need to pay for the following items:

For campus-based courses,

Online Learning Fee: $255
Excursions: $100

For workplace-based program, you will need to pay online learning fees total $255.

For courses undertaken in 12 months or less, you will be invoiced the full course fee (including any other essential fees associated with your course).

*For courses studied over multiple years, your course and other fees will be split over the years of study, with the concession fee being charged on a yearly basis. At the time of enrolment you will be invoiced for the first year’s fees. An invoice will be raised in each subsequent year around the same time as your ‘enrolment anniversary’.

Further information on fees, payments and other costs.

Recognition of prior learning and skills

It makes sense that you should be recognised for the things you already know how to do.

TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience – which may help you to gain your qualification a whole lot faster!

More information on the recognition process is available on our recognition of prior learning and skills page.

Assessment methods

Assessments are designed to help you demonstrate the skills and knowledge you learn in your course and are an essential part of your training. Assessments allow us to confirm that you can perform tasks to the standard required in the workplace, and that you can meet all of the requirements of your course.

While studying at TasTAFE, you may be assessed in a number of different ways. Some common assessment methods include:

completing workplace documents
observations on the job and/or in a simulated assessment environment
quizzes/multiple choice tests
research projects
tests – written or practical
verbal questioning
work samples
written assignments or short answers.

Desirable skills & attributes

The following skills and attributes will be useful to students studying this course:

Ability to demonstrate a general understanding, interest and passion for the Tasmanian tourism industry
Successful completion of tourism studies and/or SIT20116 Certificate II in Tourism.
Students in this program also have access to the course in Applied Vocational Study Skills (CAVSS). CAVSS is a framework for teaching literacy and numeracy skills in direct application to VET training activities. International students are also provided with on campus, one on one assistance for matters relating to study, accommodation, personal problems and social and recreational activities.

What you will need

There are different requirements depending on the course you are enrolled in.

Generally, it is recommended that you have access to a computer with a reliable internet connection and up-to-date software, including Microsoft Office and Adobe Acrobat Reader. TasTAFE has computers available for student use during normal business hours, at all major campuses.

For classes, please be prepared with standard items such as: pens, notebook or paper, USB.

You may also need to bring specific equipment, tools or personal protective equipment, your teacher will let you know.

Outcome and units

On successful completion of this course you will receive a SIT30122 - Certificate III in Tourism.

Below is a list of all core and elective units that TasTAFE offers in this course. The selection of units you will be enrolled into depends on the campus you attend and the qualification packaging rules. For further information refer to training.gov.au.

Core units
SITTIND003	Source and use information on the tourism and travel industry
SITXCCS014	Provide service to customers
SITXCOM007	Show social and cultural sensitivity
SITXWHS005	Participate in safe work practices

Elective units
BSBFIN302	Maintain financial records
BSBPEF202	Plan and apply time management
BSBSUS211	Participate in sustainable work practices
BSBTEC201	Use business software applications
BSBTEC301	Design and produce business documents
BSBTEC302	Design and produce spreadsheets
BSBTWK201	Work effectively with others
HLTAID011	Provide First Aid
SIRXCEG008	Manage disrespectful, aggressive or abusive customers
SIRXOSM002	Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003	Use social media and online tools
SIRXPDK001	Advise on products and services
SIRXSLS001	Sell to the retail customer
SITEEVT021	Administer event registrations
SITEEVT022	Provide event production support
SITEEVT023	Plan in-house events
SITHACS009	Clean premises and equipment
SITHACS010	Provide housekeeping services to guests
SITHACS011	Prepare rooms for guests
SITHACS016	Provide accommodation reception services
SITHFAB021	Provide responsible service of alcohol
SITHFAB024	Prepare and serve non-alcoholic beverages
SITHFAB025	Prepare and serve espresso coffee
SITHFAB027	Serve food and beverage
SITHFAB029	Conduct a product tasting for alcoholic beverages
SITHIND005	Use hygienic practices for hospitality service
SITTGDE016	Lead tour groups
SITTGDE017	Prepare and present tour commentaries or activities
SITTGDE018	Develop and maintain the general and regional knowledge required by guides
SITTGDE020	Prepare specialised interpretive content on flora, fauna and landscape
SITTGDE022	Prepare specialised interpretive content on cultural and heritage environments
SITTTVL001	Access and interpret product information
SITTTVL003	Provide advice on Australian destinations
SITTTVL004	Sell tourism products or services
SITTTVL005	Prepare customer quotations
SITTTVL006	Book tourism products and process documentation
SITTTVL007	Use a computerised reservations or operations system
SITXCCS009	Provide customer information and assistance
SITXCCS010	Provide visitor information
SITXCCS012	Provide lost and found services
SITXCCS017	Use a computerised booking system
SITXCCS018	Make bookings and process documentation
SITXCCS019	Prepare quotations
SITXCOM006	Source and present information
SITXCOM008	Provide a briefing or scripted commentary
SITXFIN007	Process financial transactions
SITXFSA005	Use hygienic practices for food safety
SITXHRM007	Coach others in job skills
SITXINV006	Receive, store and maintain stock
SITXINV007	Purchase goods
SITXWHS006	Identify hazards, assess and control safety risks

Information Session

Career opportunities

Inbound Tour Coordinator
Customer Service Officer
Museum Attendant
Visitor Information Officer
Booking Agent

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Information Session

Career opportunities

Inbound Tour Coordinator
Customer Service Officer
Museum Attendant
Visitor Information Officer
Booking Agent

Save course

Share course

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

Core units
SITTIND003	Source and use information on the tourism and travel industry
SITXCCS014	Provide service to customers
SITXCOM007	Show social and cultural sensitivity
SITXWHS005	Participate in safe work practices

Elective units
BSBSUS211	Participate in sustainable work practices
BSBTWK201	Work effectively with others
HLTAID011	Provide First Aid
SIRXOSM002	Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003	Use social media and online tools
SIRXPDK001	Advise on products and services
SITEEVT022	Provide event production support
SITEEVT023	Plan in-house events
SITHACS009	Clean premises and equipment
SITHACS010	Provide housekeeping services to guests
SITHACS011	Prepare rooms for guests
SITHACS016	Provide accommodation reception services
SITHFAB021	Provide responsible service of alcohol
SITHIND005	Use hygienic practices for hospitality service
SITTGDE016	Lead tour groups
SITTGDE017	Prepare and present tour commentaries or activities
SITTTVL001	Access and interpret product information
SITTTVL003	Provide advice on Australian destinations
SITTTVL004	Sell tourism products or services
SITTTVL005	Prepare customer quotations
SITTTVL007	Use a computerised reservations or operations system
SITXCCS009	Provide customer information and assistance
SITXCCS010	Provide visitor information
SITXCCS017	Use a computerised booking system
SITXCCS018	Make bookings and process documentation
SITXCCS019	Prepare quotations
SITXCOM006	Source and present information
SITXCOM008	Provide a briefing or scripted commentary
SITXFIN007	Process financial transactions
SITXHRM007	Coach others in job skills
SITXWHS006	Identify hazards, assess and control safety risks

RTO 60142. CRICOS 03041M.

SIT30122
Certificate III in Tourism

SIT30122
Certificate III in Tourism

Estimate my tuition fees

Course overview

Locations

Attendance options

Study type

2026 Tuition fees

Information Sessions

Information Session

Locations, dates & times

Information Session

Career opportunities

Information Session

Career opportunities

We’re here to help…

Course overview (International)

CRICOS: 114421J

Locations

Intake Dates

Course Duration

Study Load

Tuition Fees

English Language Requirements

International Programs Course Guide

Career opportunities

We’re here to help…

SIT30122 Certificate III in Tourism

Course overview

Locations

Attendance options

Study type

2026 Tuition fees

Information Sessions

Locations, dates & times

Information Session

Career opportunities

Information Session

Career opportunities

We’re here to help…

Course overview (International)

CRICOS: 114421J

Locations

Intake Dates

Course Duration

Study Load

Tuition Fees

English Language Requirements

International Programs Course Guide

Career opportunities

We’re here to help…

SIT30122
Certificate III in Tourism