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Fee Free Tafe

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Great news, this course is included in Fee-Free TAFE* for courses commencing in 2024.

To be eligible for a Fee-Free place you must be:

  • a resident of Tasmania or working in Tasmania
  • an Australian or New Zealand citizen, an Australian permanent resident, an eligible VISA holder, and
  • of working age

*Fee-Free TAFE covers your tuition fee only. Other fees may apply. See Fee-Free TAFE Eligibility for more information.

Fee-Free TAFE and vocational education is a joint initiative of the Australian and Tasmania Governments providing tuition-free training places to students wanting to train, retrain or upskill.

Locations

  • Drysdale Launceston
  • Devonport
  • Drysdale Hobart

Attendance options

  • Full-time
  • Part-time

Study type

  • Apprentices/Trainees
  • Mixed Learning
  • Workplace
$

Tuition Fees

  • Subsidised $ 1,339.00
  • Concession* $ 390.00
  • Fee-Free TAFE NO FEE

Additional fees may apply. For more information, see Fees, payments and other costs.

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

If you have strong customer service skills and a keen interest in the Tourism industry, this qualification will provide you with the skills you need to work in your tourism field of choice.

This qualification is ideal if you are looking to gain employment in the Tourism industry sector and allows for multi-skilling and specialisation in roles that involve planning and coordinating a range of tourism services, or more hands-on customer facing roles in the delivery of our unique tourism products.

During the Certificate III course you will have the opportunity to engage with industry employers and an enthusiastic and supportive alumni network, and experience first hand the Tasmanian tourism offering.

This course is offered as an on-campus program at Drysdale Hobart and Devonport and is also available in the workplace for new and existing workers within the tourism industry. If completing as an apprentice/trainee or workplace-based student, your training will consist of a combination of on-the-job training, off-the-job workshops and self-paced study.

In this course, you will gain valuable skills to work for tourism businesses and operators of varying sizes, inbound tour operators, visitor information centres, a range of visitor/tourist attractions, cultural and heritage sites and/or any other tourism-related business.

This course will provide you with the opportunity to gain an in-depth view of the Tourism industry, giving you valuable experience in sourcing and using information on the Tourism and Travel industry and an understanding of how the industry is structured.

Insights and skills around providing high quality customer service, information and assistance to customers, and visitor information are key to the course, as is learning the importance of working effectively with others.

You will also learn how to participate in safe work practices, as well as show social and cultural sensitivity –an important skill to have if you are looking to work in the Tourism industry.

Electives will include providing responsible service of alcohol, and the provision of first aid, as these important regulated skills are useful across a range of customer orientated tourism roles. Providing advice on Australian destinations alongside the key principles of how to source and present information to visitors and tourists alike will be highlighted, and training provided in how best to operate the myriad of online information systems available to access in the tourism industry.

Other electives cover things like providing a briefing or scripted commentary, using social media in a business, and participating in environmentally sustainable work practices – a key focus for many in the tourism industry. Please contact us to find out what specific electives are offered in your region.

On successful completion of this course, you will have a range of skills to seek employment in a diverse array of tourism operations, either in an office-based role planning and coordinating tourism services, or in a role based ‘in the field’ where products are delivered.

Information sessions

CampusDateLocationTimesRegister
North
Drysdale LauncestonFriday, 24th May 2024Drysdale Launceston, 93 Paterson Street, Launceston
11am
South
Drysdale HobartFriday, 24th May 2024Drysdale Hobart, 59 Collins Street, Hobart
11am
North West
DevonportFriday, 24th May 2024Drysdale Devonport, 20 Valley Road, Devonport
11am

Locations, dates & times

CampusDateAttendance/DurationStudy typeApply/Enquire
North
Drysdale Launceston1 Feb 2024 -
6 Dec 2024
Part-time

Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now
Drysdale Launceston22 Jul 2024 -
29 Nov 2024
Full-time

This is a full-time course. Classes are timetabled 9am to 4pm on varying days Monday to Friday with some evening and weekend work placements at local events. Training is a combination of classroom based, online and industry based.

Mixed Learning
South
Drysdale Hobart1 Jan 2024 -
31 Dec 2024
Part-time

Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now
Drysdale Hobart22 Jul 2024 -
29 Nov 2024
Full-time

This is a full-time course. Classes are timetabled between Monday and Friday, 9am to 4pm, with some evening and weekend work placements at local events. Training is a combination of classroom based, online and industry based.

Mixed Learning
North West
Devonport1 Feb 2024 -
6 Dec 2024
Full-time

Enrol at any time, noting this flexible course is for people currently working in the industry. Training will be a mix of on-the-job and online with the support of our qualified teachers.

WorkplaceApply now

Career opportunities

  • Indigenous Cultural Centre Guide
  • Inbound Tour Coordinator
  • Customer Service Officer
  • Museum Attendant
  • Visitor Information Officer
  • Booking Agent

Career opportunities

  • Indigenous Cultural Centre Guide
  • Inbound Tour Coordinator
  • Customer Service Officer
  • Museum Attendant
  • Visitor Information Officer
  • Booking Agent

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available