CHC22015
Certificate II in Community Services

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Certificate II in Community Services

The fee you pay at TasTAFE will depend on the course you choose and may vary depending on the level of government subsidy available, the cost of delivery, any previous study you have undertaken and/or your personal circumstances.

Our fee estimator will give you an indication of the type of fee you might expect to pay, but is intended as a guide only and doesn’t include other costs associated with your course. Please contact us on 1300 655 307 to confirm your fee.

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Course overview

Back to Health & Community Services

Locations

North
Alanvale

North West
Burnie
Devonport

South
Clarence

Attendance options

Full-time

Study type

On-site

2026 Tuition fees

Subsidised $ 875.00
Concession* $ 291.64
Commercial $ 4,100.00

Additional fees may apply. For more information, see Fees, payments and other costs.

Submit an enquiry

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Start a rewarding career in the Community Services sector.

Our on-campus Certificate II in Community Services (CHC22015) is an entry-level qualification designed for people who are either just starting out in the community services sector or wanting to explore possible career options before committing to higher study. It builds a foundation of skills and knowledge that can support pathways into a range of fields, including early childhood education and care and health services.

The qualification introduces working with people and communities in supportive roles. It builds an understanding of community service values, communication, teamwork, and safe work practices. It will emphasis practical, everyday skills that prepare learners for entry-level roles or further training. It will also help learners test their interest in areas like early childhood and health support services.

We offer two focus areas: community and health.

Community and Early learning focus

You will learn how to support a diverse range of individuals by providing a first point of contact. You will also learn how to organise and complete daily work activities, participate in workplace health and safety activities, and how to communicate and work effectively. You will develop such core skills as communication and interacting with individuals as well as groups, working collaboratively and build confidence in workplace expectations. The course also delivers learning about key health and safety basics, and an introduction to the awareness of client needs, diversity, and support principals. It will encompass the area of Community services as well as some aspects of early childhood for those interested in both future qualification pathways for community services or early childhood qualifications

Health focus

The health focus will prepare you to work in a variety of health settings. You will gain the entry-level skills for further study in the health, disability and aged care sectors, and learn about a range of employment pathways, as well as how to develop a resume and portfolio.

You will gain an overview of the health care, aged care and disability sectors, and learn how to support a diverse range of individuals. You will also learn how to organise and complete daily work activities, participate in workplace health and safety activities, and how to communicate and work effectively.

This course is a pathway qualification into the community services or health care sectors, and/or further study to Certificate III in Individual Support.

On successful completion of this course, you will receive a Certificate II in Community Services.

We offer two focus areas: community and health.

Community and Early learning focus

Health focus

This course is a pathway qualification into the community services or health care sectors, and/or further study to Certificate III in Individual Support.

On successful completion of this course, you will receive a Certificate II in Community Services.

Information Sessions

Campus	Date	Location	Times
North
Alanvale	Monday, 27th Oct 2025	A Block, Level 2, Room A2.83, 54a Alanvale Road, Newnham	10am
Alanvale	Monday, 27th Oct 2025	A Block, Level 2, Room A2.83, 54a Alanvale Road, Newnham	1pm
Alanvale	Tuesday, 28th Oct 2025	C Block, Level 2, Room C2.42, 54a Alanvale Road, Newnham	10am
Alanvale	Wednesday, 29th Oct 2025	A Block, Level 2, Room A2.83, 54a Alanvale Road, Newnham	1pm
North West
Devonport	Monday, 27th Oct 2025	Level 2, Room A2.28, 20 Valley Road, Devonport	10am
Devonport	Monday, 27th Oct 2025	Level 2, Room A2.28, 20 Valley Road, Devonport	1pm
Devonport	Monday, 27th Oct 2025	Level 2, Room A2.28, 20 Valley Road, Devonport	3pm
Burnie	Wednesday, 29th Oct 2025	C Block, Level 1, Room C2.25, 41 Mooreville Road, Burnie	10am
Burnie	Wednesday, 29th Oct 2025	C Block, Level 1, Room C2.25, 41 Mooreville Road, Burnie	12pm
South
Clarence	Monday, 27th Oct 2025	C Block, Room C1.04, 4a Bounty Street, Warrane	10am
Clarence	Monday, 27th Oct 2025	C Block, Room C1.04, 4a Bounty Street, Warrane	1pm
Clarence	Wednesday, 29th Oct 2025	D Block, Room D1.04, 4a Bounty Street, Warrane	10am
Clarence	Wednesday, 29th Oct 2025	D Block, Room D1.04, 4a Bounty Street, Warrane	1pm

Interested in starting this course?

Contact us today to express your interest or make an enquiry.

Call 1300 655 307 Submit an enquiry

Entry Fees, payments and other costs

Your tuition fees cover the basic materials needed for your course, but may not cover items such as text books, workbooks, uniform, online learning resources or personal protective clothing. Depending on your course, there may also be other expenses that you need to budget for.

For courses undertaken in 12 months or less, you will be invoiced the full course fee (including any other essential fees associated with your course).

*For courses studied over multiple years, your course and other fees will be split over the years of study, with the concession fee being charged on a yearly basis. At the time of enrolment you will be invoiced for the first year’s fees. An invoice will be raised in each subsequent year around the same time as your ‘enrolment anniversary’.

Further information on fees, payments and other costs.

Recognition of prior learning and skills

It makes sense that you should be recognised for the things you already know how to do.

TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience – which may help you to gain your qualification a whole lot faster!

More information on the recognition process is available on our recognition of prior learning and skills page.

Assessment methods

Assessments are designed to help you demonstrate the skills and knowledge you learn in your course and are an essential part of your training. Assessments allow us to confirm that you can perform tasks to the standard required in the workplace, and that you can meet all of the requirements of your course.

While studying at TasTAFE, you may be assessed in a number of different ways. Common assessment methods for this course include: written questions, scenarios and performance tasks (projects, work tasks and observations of completing tasks in a simulated environment)

Desirable skills & attributes

The following skills and attributes will be useful to students studying this course:

ability to read, write and understand documents for example; reports, policies, and procedures
ability to listen to others and give full attention, taking time to understand and asking questions as appropriate (active listening)
ability to model appropriate social and non-verbal behaviour
ability to be responsible for others’ health and safety
ability to demonstrate good interpersonal skills and communication skills
ability to work independently or as part of a team.

What you will need

There are different requirements depending on the course you are enrolled in.

Generally, it is recommended that you have access to a computer with a reliable internet connection and up-to-date software, including Microsoft Office and Adobe Acrobat Reader. TasTAFE has computers available for student use during normal business hours, at all major campuses.

For classes, please be prepared with standard items such as: pens, notebook or paper, USB.

You may also need to bring specific equipment, tools or personal protective equipment, your teacher will let you know.

Licensing and other requirements Outcome and units

On successful completion of this course you will receive a CHC22015 - Certificate II in Community Services.

Below is a list of all core and elective units that TasTAFE offers in this course. The selection of units you will be enrolled into depends on the campus you attend and the qualification packaging rules. For further information refer to training.gov.au.

Core units
BSBWOR202	Organise and complete daily work activities
CHCCOM001	Provide first point of contact
CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
HLTWHS001	Participate in workplace health and safety

Elective units
BSBWOR201	Manage personal stress in the workplace
FSKDIG03	Use digital technology for routine workplace tasks
FSKOCM07	Interact effectively with others at work
FSKRDG10	Read and respond to routine workplace information

Want to find out more about the Community Services Industry?

As one of the largest industries within Australia, community services encompass various sectors and services designed to support the community in multiple ways.

Find out more

Career opportunities

Community Organisation Volunteer
Community Services Worker
Aged Care/Disability Worker

Save course

Share course

Want to find out more about the Community Services Industry?

As one of the largest industries within Australia, community services encompass various sectors and services designed to support the community in multiple ways.

Find out more

Career opportunities

Community Organisation Volunteer
Community Services Worker
Aged Care/Disability Worker

Save course

Share course

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

Reg. 60142. CRICOS 03041M.

CHC22015 Certificate II in Community Services

Course overview

Locations

Attendance options

Study type

2026 Tuition fees

Community and Early learning focus

Health focus

Information Sessions

Interested in starting this course?

Want to find out more about the Community Services Industry?

Career opportunities

Want to find out more about the Community Services Industry?

Career opportunities

We’re here to help…

CHC22015
Certificate II in Community Services