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Important steps for this course

Applications open on Monday 30 May at 12pm midday for our mid-year intake.

Before you apply for, we want to make sure you have the right skills and support available to be successful in your course. We ask that you complete TasTAFE's literacy and numeracy skills review, which is called Basic Key Skills Builder (bksb). You can do this before applications open, or as part of the application process.  It must be completed before your course application can be progressed.

It takes about 30 to 60 minutes for each section and is best completed on a computer or tablet rather than your phone.  A calculator can be used for the numeracy section.

View our bksb User Guide (PDF) or bksb User Guide (Word).

To start the literacy and numeracy skills review (bksb) you will need to:

  1. Provide your USI
    If you don’t have one please go to www.usi.gov.au to create one, this should only take a couple of minutes. If you have one, but can’t remember it, you can also retrieve it here.

  2. Access your student account
    If you don’t have one you will be asked to create one when you click on the literacy and numeracy skills review link.

  3. Click on the literacy and numeracy skills review link
    If you don’t have a student account, the link will assist you to set one up.

  4. Check your email for your bksb login
    Once your student account is set up, your bksb login details will be sent within 48 hours to the email you have used for your student account.

If you need additional support, or you don’t have access to a computer, please contact Client Services on 1300 655 307 for assistance.

Certificate III in Business

Course overview

Back to Business & ICT

Locations

  • Alanvale
  • Devonport
  • Campbell Street

Attendance options

  • Full-time
  • Part-time

Study type

  • Apprentices/Trainees
  • Mixed Learning
$

Tuition Fees

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Get practical, transferrable skills and knowledge to thrive in a variety of workplaces!

Are you known for your organisational skills? Do you enjoy helping others? A career in business administration could be for you!

This comprehensive business qualification will equip you with the skills and knowledge to make you a valuable asset in a variety of workplaces! This course is ideal if you are exploring a career in business administration, or if you are looking to gain valuable, transferrable skills you can use across many industries.

In this course you’ll learn a range of practical skills including designing, writing and producing simple business documents, personal wellbeing and work priorities, workplace communication, critical thinking and inclusive work practices. This nationally-recognised qualification is ideal if you are looking to develop a wide-range of entry-level skills for working in a modern office environment. Put yourself ahead of your peers when applying for your first administrative job, or give yourself a skills boost in your current role.

Course Specialisations Available!

This qualification allows you to specialise in either of the following:

  • The Business Administration Specialisation
    In this specialisation you will learn how to design and produce spreadsheets, create electronic presentations, process payroll and maintain financial records.
  • The Customer Engagement Specialisation
    In this specialisation you will learn how to use business software applications, deliver and monitor customer service, process customer complaints and recommend products and services.

The Certificate III in Business (both specialisations) is an applied qualification. This means the student is required to clearly demonstrate practical assessment relating to most units. This either occurs in a workplace (in a paid or volunteer position) or if not available, in a simulated work environment (provided by TasTAFE).

There will be a requirement for role-plays, meetings and consulting with others. These practical assessments can be demonstrated online, in the workplace or you will need to attend a campus, where your application of skills can be physically demonstrated. The workplace needs to have the scope and environment for you to consult with others, make recommendations and organise meetings. These will need to be recorded for a teacher to observe. This aspect of the assessment is required for you to meet competency.

Successful completion of this qualification will prepare you to seek entry level employment across a wide range of business or administrative roles. You may also like to use this qualification as a pathway for study at Certificate IV level, such as TasTAFE’s Certificate IV in Business (BSB40120).

This course is also available as a Traineeship.

Information sessions

CampusDateLocationTimesRegister
South
Campbell StreetThursday, 26th May 2022Level 2, 75 Campbell Street, Hobart
10am
4pm
Online Information Session
WebinarWednesday, 25th May 2022Online Webinar
12pm

Locations, dates & times

CampusDateAttendance/DurationStudy typeApply/Enquire
North
Alanvale18 Jul 2022 -
7 Jul 2023
Part-time

Customer Engagement Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks

Mixed Learning
Alanvale18 Jul 2022 -
7 Jul 2023
Part-time

Administration Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks

Mixed Learning
South
Campbell Street18 Jul 2022 -
2 Dec 2022
Full-time

Business Qualification - Customer Engagement Specialisation. Learners will attend classes at the Campbell Street Campus in Hobart. Mondays, Tuesdays, Wednesdays. 9am - 3:30pm Supported online learning at home will take place on Thursdays

Mixed Learning
Campbell Street18 Jul 2022 -
7 Jul 2023
Part-time

Customer Engagement Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks

Mixed Learning
Campbell Street18 Jul 2022 -
7 Jul 2023
Part-time

Administration Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks

Mixed Learning
North West
Devonport18 Jul 2022 -
7 Jul 2023
Part-time

Business Qualification - Customer Engagement Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks (Devonport, Alanvale and Campbell St.)

Mixed Learning
Devonport18 Jul 2022 -
7 Jul 2023
Part-time

Business Qualification - Administration Specialisation. Available online statewide. Weekly online webinars plus a 3 hour face to face workshop every three weeks (Devonport, Alanvale and Campbell St.)

Mixed Learning

Career opportunities

  • Administration Assistant
  • Clerical Officer
  • Data Entry Operator
  • Human Resources Clerk
  • Invoicing Officer
  • Receptionist
  • Records Clerk

Career opportunities

  • Administration Assistant
  • Clerical Officer
  • Data Entry Operator
  • Human Resources Clerk
  • Invoicing Officer
  • Receptionist
  • Records Clerk

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available