Community Services

CHC52015 Diploma of Community Services

CHC52015 Diploma of Community Services is part of the Community Services Training Package.  It addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.  Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

CHC52015 Diploma in Community Services is for people who are usually also involved in service delivery, either direct client work and/or health promotion and community development projects.  Workers at this level operate at an advanced skill level and may also have a leadership role with some responsibility for supervision of other staff.

If you are not in paid employment you will be required to apply through TasTAFE to a community-based organisation for an extended work placement.  This will be done with a written application and a formal interview.  It is possible that applications may be on a competitive basis with more applicants than available positions.  You must be available to undertake at least two days per week or up to 300 hours of work placement throughout this program.  This will be arranged by TasTAFE in consultation with the student and organisations.

This qualification would suit:

  • people progressing from CHC42015 Certificate IV in Community Services
  • people employed in community service organisations with significant experience and /or relevant prior qualifications. Your role must enable you to undertake or negotiate work that aligns with the competency standards for this qualification

Occupational names may include:

  • Assessor
  • Early Intervention Co-coordinator
  • Case Co-coordinator
  • Case Worker or Manager
  • Client Service Assessor
  • Program Co-coordinator or Manager
  • Co-coordinator Family Services
  • Support Facilitator
  • Welfare Worker
  • Community Worker
  • Social Welfare Worker
  • Community Services Worker
  • Family Support Worker
  • Group Facilitator / Co-coordinator
  • Pastoral Care Counsellor
  • Pastoral Care Manager
  • Senior Youth Officer / Chaplin

Career Opportunities

Completion of this course can lead to employment across the community sector. Students who complete this course may also go onto university, for example to gain a Bachelor of Social Work.

Dates and Times

Please Note:
Employment based students (apprentices/trainees/commercial) can enrol and start at any time.

Clarence Campus

  • Next Intake:  2019
  • Information Sessions will be held in November 2018
  • Venue:  Clarence Campus, 4a Bounty Street, Warrane
  • Contact us on 1300 655 307 to register your interest

Alanvale Campus

  • Next Intake:  February 2019
  • Information Sessions:  Thursday, 29 November 2018 – 10am OR 2pm
    • Venue:  C Block, Alanvale Campus, Alanvale Road, Newnham
  • Contact us on 1300 655 307  to register your interest.
  • The Team will contact you with further information.

Burnie Campus

  • Next Intake:  February 2019
  • Duration:  2 years – mixed mode delivery
  • Information Sessions:   Wednesday, 28 November 2018 – 10am OR 2pm OR 6pm
    • Venue:  Room C3.16, C Block, Burnie Campus, Mooreville Road, Burnie,
  • Contact us on 1300 655 307 to register your interest.
  • The qualification is available to people working in this field

Learning Options

Delivery includes a number of different training methods to ensure that individual learning styles, needs and preferences are being catered for.  In many instances units are clustered and holistic assessment is used to reflect the grouping of competencies as they would be demonstrated in an actual workplace.

Delivery methods may include:

  • face to face workshops
  • practical sessions
  • projects and simulation
  • reading, writing and research activities
  • workplace learning

Diploma students are expected to:

  • Engage in self-directed application of knowledge and skills where judgement is required in planning, initiating and selecting appropriate services for others
  • Acquire an advanced level knowledge through reading information about the principles, practices, philosophies of work in human services and relate this to their own work role
  • Develop skills to provide direction and leadership to others

Writing skills at Diploma level require:

  • Competent use a computer for that may also include tables and diagrams.
  • Ability to produce and present word-processed documents/reports of up to approximately 2000 words.
  • Ability to obtain, interpret, evaluate and present information from a variety of sources (reading or the internet or via other assistive technology)
  • Ability to gather, interpret and present simple numerical data
  • Ability to make draw reasoned conclusions and support a point of view based on objective information gathered from a variety of sources.

Demonstrate the interpersonal communication skills at a level needed to:

  • Provide leadership in groups
  • Build and maintain positive relationships with others
  • Communicate ideas and influence others
  • Organise others / group or team co-ordination
  • Manage conflict / solve problems in a constructive manner
  • Participate in the development of strategic initiatives
  • Present information verbally to a group

If you do not currently have these skills you will be required to gain them throughout the program.  For some people this may mean enrolling in an appropriate additional training program, such as a computer skills training course, counselling or communications training.

Support is available to help students who may have difficulty meeting the above requirements.

Assessment Process

A combination of assessment methods is used and comprise of both off the job and on the job components.  In many instances units are clustered and holistic assessment is used to reflect the grouping of competencies as they would be demonstrated in an actual workplace.

Assessment activities may include:

  • question/answer tasks (written and/or oral)
  • practical tasks and work samples
  • simulation and/or project work
  • written tasks and/or research assignments
  • demonstration
  • testimonials and/or feedback from workplace observer and supervisor and/or oral questioning


For further details please refer to

Fees and Payments

This course is eligible for a VET Student Loan
For further details on Fees and Payments please refer to

Are there any ‘Other Fees’?

Yes – $100
This may include Polo Top, USB, First Aid and specialised workshops/guest speakers

Qualification Requirements

Total number of units required is 16 :  8 core units and 8 elective units, consisting of:

  • at least 6 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the CHC52015 Diploma of Community Services.

A complete list of electives is available from the Team.


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