Aurora Energy and TasTAFE recently joined forces to deliver a suite of customised qualifications for Aurora Energy employees.
Fifty-two Aurora Energy employees – close to a third of its workforce – undertook the Formal Qualifications Program, achieving qualifications in Certificate III in Business and Diploma of Leadership and Management.
The tailored program provided direct benefits to Aurora Energy, integrating with its culture, values and strong customer service focus.
Aurora Energy CEO Rebecca Kardos said the energy retailer was committed to supporting its Tasmanian workforce through providing opportunities to obtain formal qualifications together with maintaining a workplace that was upskilled and future proofed.
“As an organisation in an ever-changing industry we need to ensure we have people with the capabilities and mindset to adapt and this is best achieved by investing in knowledge, skills and leadership development across the business,” Mrs Kardos said.
“To have such a large number of our workforce not only accept the challenge on offer but to go on and excel to combine for a 100 per cent graduation rate was outstanding.”
TasTAFE Deputy CEO/Chief Operating Officer Lori Hocking said TasTAFE was proud to have a long-standing working relationship with Aurora Energy to provide tailored training for its employees.
“By working closely with Aurora Energy, TasTAFE was able to develop a training program that was practical and hands-on and Aurora Energy staff were able to learn through real life examples and scenarios which related directly to their day-to-day work,” Ms Hocking said.
“One of the things that made the training such a success was the enormous amount of support from Aurora Energy’s senior leadership team and the ability of TasTAFE’s highly skilled and experienced Business Administration and Management (South) team to be so flexible in adapting the courses to meet their needs.”
Aurora Energy will partner with TasTAFE in 2017 to provide another customised training program.
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