Back to Tourism, Hospitality & Food

The Visitor Experience


Attendance options

  • There are currently no attendance options available for this course

Study type


Tuition Fees

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Are you a people person who loves Tasmania’s incredible attractions? Gain the skills to work in a tourism customer service role with our Visitor Experience course!

In this beginner course, you’ll gain skills to help visitors to our island state who may be on day trips, visiting an attraction, or want to know some general history of the area. You’ll build on your natural people skills by learning how to respond to visitor requests for information and helping them make the most of their visit!

This course will also help you gain the confidence to present information to a group of people using basic group communication methods. You will learn how to enhance the participant’s experience using particular presentation techniques. Importantly, this course will also teach you the skills and knowledge required to provide a first aid response to a casualty in a range of situations.

This course will help you gain the skills and knowledge you need to be able to seek employment in a customer service role in the tourism industry and conduct short tours at local tourist attractions, such as vineyards, cultural centres, museums and more!

On successful completion of this course, you will receive a Statement of Attainment for the units completed.

Interested in starting this course?

Contact us today to express your interest or make an enquiry.

Call 1300 655 307 Submit an enquiry

Career opportunities

  • Tourist attraction customer service officer
  • Tourism visitor information officer
  • Cellar door assistant

Career opportunities

  • Tourist attraction customer service officer
  • Tourism visitor information officer
  • Cellar door assistant

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available