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The Front Office Experience


Attendance options

  • There are currently no attendance options available for this course

Study type


Tuition Fees

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Hello and welcome… are you checking in? The Hospitality and Tourism industry need people like you who are friendly, organised and great communicators.

If you love interacting with people daily and want to work in a fast-paced environment, then a career in the Tourism and Hospitality industry is perfect for you!

Careers in this industry are dynamic, with employers looking for staff who are professional, organised, able to multitask and communicate clearly.

In this course, you will gain the skills and knowledge you need to seek employment in an entry level role in a hotel as a Front Office Receptionist. You will learn how to manage reservations, check daily arrivals, allocate accommodation rooms and complete relevant check in documentation.

You will also learn how to use an online booking system, determine the availability of accommodation, and offer alternatives, as well as accurately record the reservation details and administer the reservation through to finalisation.

This course is delivered over a 3-week period and involves online learning as well as 10 days of practical activities on campus. On successful completion of this course, you will receive a Statement of Attainment for the units completed.

Interested in starting this course?

Contact us today to express your interest or make an enquiry.

Call 1300 655 307 Submit an enquiry

Career opportunities

  • Front Office Receptionist
  • Customer Service
  • Reservations Agent

Career opportunities

  • Front Office Receptionist
  • Customer Service
  • Reservations Agent

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available