Course overviewBack to Tourism, Hospitality & Food
Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.
If you are a dedicated hospitality practitioner looking to further your career and gain employment in a hospitality management role… look no further. This is the course for you!
This course will provide you with the opportunity to develop a broad range of hospitality management/supervisory skills that will put you in good stead for coordinating hospitality operations across a range of venues, and is ideal if you are looking to move into an entry level frontline management role.
In this course, you will learn how to resolve complaints and disputes with internal and external customers and colleagues, as well as how to deliver information to a group using basic group communication and presentation techniques.
You’ll also learn how to interpret financial information, roster staff, and implement and monitor work health and safety practices.
On successful completion of this course, you will receive a Statement of Attainment for the units completed.
Interested in starting this course?
- Catering/Kitchen Supervisor
- Food and Beverage Supervisor
- Front Office Supervisor
- Operations Supervisor
- Restaurant Supervisor