Gain an overview of your legal responsibility, liability and duty of care to patrons by learning how to provide responsible service of alcohol (RSA).

Delivered at our specialist hospitality and tourism facility, Drysdale, this one-day short course is a legal requirement for anyone working with alcohol products in the Hospitality industry.

In this course, you will learn about the service of alcohol and the law, as well as your legal responsibilities in providing service of alcohol to customers (RSA). You’ll also learn how to sell and serve alcohol, and provide accurate information according to organisation or house policy and government legislation.

Throughout the course, you’ll learn how to serve alcohol responsibly and how to assist a patron to drink within appropriate limits, as well as identify alcohol-affected customers and ways to refuse to provide alcohol to those customers who are intoxicated.

You’ll also learn how to use appropriate communication and conflict resolution skills to handle difficult situations, and how to refer difficult situations beyond the scope of your own responsibility to the appropriate person.

On successful completion of this short course, you will receive a Statement of Attainment for the units successfully completed, and have the skills you need to provide responsible service of alcohol in a wide range of contexts.

Locations, dates & times

CampusDateAttendance/DurationStudy typeApply
North
Drysdale Launceston29 Sep 2020 -
29 Sep 2020
Short course

1 evening, Tuesday, 4 - 9:30pm

On-siteApply now
Drysdale Launceston27 Oct 2020 -
27 Oct 2020
Short course

1 evening, Tuesday, 4 - 9:30pm

On-siteApply now
Drysdale Launceston9 Dec 2020 -
9 Dec 2020
Short course

1 evening, Tuesday, 4 - 9:30pm

On-siteApply now
South
Drysdale Hobart8 Sep 2020 -
8 Sep 2020
Short course

1 day, Tuesday, 9am - 2:30pm

On-siteEnquire now
Drysdale Hobart23 Sep 2020 -
23 Sep 2020
Short course

1 evening, Wednesday, 4 - 9:30pm

On-siteApply now
Drysdale Hobart6 Oct 2020 -
6 Oct 2020
Short course

1 day, Tuesday, 9am - 2:30pm

On-siteApply now
Drysdale Hobart21 Oct 2020 -
21 Oct 2020
Short course

1 evening, Wednesday, 4 - 9:30pm

On-siteApply now
Drysdale Hobart3 Nov 2020 -
3 Nov 2020
Short course

1 day, Tuesday, 9am - 2:30pm

On-siteApply now
Drysdale Hobart18 Nov 2020 -
18 Nov 2020
Short course

1 evening, Wednesday, 4 - 9:30pm

On-siteApply now
Drysdale Hobart1 Dec 2020 -
1 Dec 2020
Short course

1 day, Tuesday, 9am - 2:30pm

On-siteApply now
North West
Devonport21 Sep 2020 -
21 Sep 2020
Short course

1 evening, Monday, 4 - 9:30pm

On-siteApply now
Devonport19 Oct 2020 -
19 Oct 2020
Short course

1 evening, Monday, 4 - 9:30pm

On-siteApply now
Devonport16 Nov 2020 -
16 Nov 2020
Short course

1 evening, Monday, 4 - 9:30pm

On-siteApply now
Online
Online1 Jan 2020 -
11 Dec 2020
Short course

This course can only be undertaken by people employed within the industry. You have six months to complete (190 days) once you start your course.

OnlineApply now

Career opportunities

  • Bartender
  • Wait Staff

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

Career opportunities

  • Bartender
  • Wait Staff