Back to Tourism, Hospitality & Food


  • Drysdale Launceston
  • Devonport
  • Drysdale Hobart

Attendance options

  • Full-time
  • Part-time

Study type

  • Apprentices/Trainees
  • Mixed Learning
  • Workplace

Tuition fees

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

If you are a dedicated hospitality practitioner who aspires to a career in hospitality and are looking to become a leader in your chosen area of expertise… then this course might just be the one for you!

This qualification is ideal if you have successfully completed SIT30616 – Certificate III in Hospitality, SIT30116 – Certificate III in Tourism or SIT30816 – Certificate III in Commercial Cookery, and are now aiming to progress your career to a supervisory position within the Hospitality/Tourism industry.

This course focuses on middle management skills that apply to a broad range of hospitality/tourism industry operational areas including food and beverage, accommodation services, commercial cookery, retail travel and events, and will provide you with the confidence and the ability you need to continue in your career and achieve success in the Hospitality industry.

In this course, you’ll learn how to manage diversity in the workplace and work effectively in hospitality service, as well as how to enhance the customer service experience. You’ll also gain valuable experience in how to lead and manage people, coach others in job skills and manage conflict.

Throughout the course, you will also learn how to manage finances within a budget, effectively monitor work operations and implement and monitor work health and safety practices within a range of operational areas.

On successful completion of this course, you’ll have the skills you need to seek employment in a supervisory role within the Tourism and Hospitality industry. You may also consider further study in related courses such as SIT60316 –

Advanced Diploma of Hospitality Management or SIT60116 – Advanced Diploma of Travel and Tourism Management, or even go on to study at the University of Tasmania, where you can gain credit for your TasTAFE qualification and enrol in the Bachelor of Business Administration (Hospitality/Tourism 33G).

Interested in starting this course?

Contact us today to express your interest or make an enquiry.

Call 1300 655 307 Submit an enquiry

Career opportunities

  • Banquet/Functions Supervisor
  • Front Office Supervisor
  • Gaming Supervisor
  • Housekeeping Supervisor
  • Restaurant Manager

Career opportunities

  • Banquet/Functions Supervisor
  • Front Office Supervisor
  • Gaming Supervisor
  • Housekeeping Supervisor
  • Restaurant Manager

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available