Tourism and Hospitality

Short Course Provide Responsible Gambling Services

This unit gives participants the skills and knowledge required to satisfy Tasmanian legislative requirements and codes of practice.

Participants will learn:

  • To provide responsible gambling services.
  • To provide information and assistance to customers.

Provide Responsible Gambling Services (RGS)

To gain a Gaming Licence:

  • Step 1:
    Apply to the Tasmanian Gaming Commission for a Special Employee Licence (a Special Employee is a person employed by a casino, hotel or club to undertake specific gaming duties, such as operating keno or attending to gaming machines).  Contact No. (03) 6166 4040 or go to their website at
  • Step 2:
    Contact Network Gaming to undertake Keno Writer and Gaming Machine Attendant Training – (03) 6225 7994 or
  • Step 3:
    Undertake a Responsible Conduct of Gambling (RCG) course. Once completed and you have received your Statement of Attainment, forward a copy of this to the Tasmanian Gaming Commission.
    This must occur within 3 months of you being licenced to the Tasmanian Gaming Commission otherwise your licence will be suspended.

Responsible Gambling Services (RGS) is a prerequisite stipulated by network gaming and is a legal requirement by Liquor and Gaming.

Further information is available at the Liquor and Gaming Branch.   Applying for a gaming Licence or Permit.

This course is also available online Statewide.

To complete this course online – please refer to our system requirements.

Course Dates


For all phone enrolments – proof of identity (50 points)  must be provided before any enrolment can proceed – see the list below – e.g.

  • Birth Certificate (70 points),
  • Passport (70 points),
  • Driver’s Licence (40 points),
  • Centrelink Concession Card (40 points)
  • Financial Institution Card/s (40 points)
  • Medicare Card (20 points)

When attending a campus you must bring your proof of ID with you.

Drysdale Campus –
Tuesdays, 5.30pm to 9.30pm

  • 22 March 2018
  • 10 April 2018
  • 15 May 2018
  • 12 June 2018
  • 17 July 2018
  • 14 August 2018
  • 11 September 2018
  • 9 October 2018
  • 6 November 2018
  • 4 December 2018

Please Note: Courses will run subject to reaching minimum class numbers.


2018 – $95 per person

Non commencement within 60 days or cessation of activity for 60 days will result in access to webct being removed and refunds forfeited, unless prior arrangements have been made by emailing RCGOnline.


You must be 18 years of age or over.
Students wishing to work in licensed venues in states other than Tasmania are advised to check with State Licensing Authorities as to the acceptance of this qualification issued from Tasmania.


A Statement of Attainment for selected unit listed below.



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