Kick start your career in the Information and Communications Technology (ICT) industry with this practical, hands-on ICT qualification.

Get the skills and knowledge you need to undertake a wide range of generalist Information and Communications Technology (ICT) technical functions or choose a specialisation in one of the Support or Network streams.

This course will teach you the basic skills you need to work and communicate effectively in an ICT environment, implement and monitor environmentally sustainable work practices and participate effectively in WHS communication and consultation processes.

You’ll also learn to install and optimise operating system software, run standard diagnostic tests and create user documentation.

If you choose the Support Stream, you will gain skills in a range of technologies to provide first-level diagnostic support to people using ICT. In the Networking Stream, you’ll gain skills in a range of technologies to provide first-level networking support.

On successful completion of this qualification, you will be ready to seek an entry-level role supporting information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. You may also be interested in continuing your studies at TasTAFE and progressing to one of our Certificate IV-level qualifications.

Interested in starting this course?

Contact us today to express your interest or make an enquiry.

Call 1300 655 307 Submit an enquiry

Career opportunities

  • Help Desk Officer
  • Network Support Officer
  • IT Technician
  • Customer Service Representative (ICT)
  • User Support Specialist

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available

Career opportunities

  • Help Desk Officer
  • Network Support Officer
  • IT Technician
  • Customer Service Representative (ICT)
  • User Support Specialist