Business and ICT

ICT40215 Certificate IV in Information Technology Support

ICT40215 Certificate IV in Information Technology Support is part of the Information and Communications Technology Training Package. It provides the skills and knowledge for an individual to be competent in a range of ICT fields at Certificate IV level. The qualification has a strong core ICT base sharing the same core competencies as several other ICT qualifications of the same level. Depending on the stream chosen, this qualification offers pathways into a number of ICT qualifications at Diploma level.

This qualification is offered with a significant component of vocational work placement, it is delivered in conjunction with CSC and is focused on IT Outsourcing.

Dates and Times

Campbell Street Campus

  • Next Intake:  2019
  • Duration:  9 months (including Work Placement)
  • Information Sessions: 
    • Thursday, 29 November 2018 – 4.30pm to 6.30pm,  OR
    • Friday, 30 November 2018 – 9.30am to 11.30am
    • Venue:  Level 4 Theatrette, 75 Campbell Street, Hobart
  • Contact us on 1300 655 307 to register your interest

List of Core and Elective Units

Learning Options

Depending on your needs, learning may be on-the-job, off-the-job or a combination of both.  This learning program includes a work placement.

Assessment Process

Throughout all assessments, Occupational Health & Safety procedures must be followed.


For further details please refer to

Fees and Payments

For further details please refer to


Pre-requisite:  ICT30115 Certificate III in Information, Digital Media and Technology or equivalent skills and appropriate evidence

Qualification Requirements

To attain ICT40215 Certificate IV in Information Technology Support, 22 units must be achieved – 8 core and 14 electives.

A list of core and elective units is available above.


Get in contact with us

Express your interest

Find out more about this course

Course Units

Find a Course