Tourism and Hospitality

SIT20316 Certificate II in Hospitality

SIT20316 Certificate II in Hospitality is part of the Tourism, Travel and Hospitality Training Package. It provides the skills and knowledge for an individual who uses a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.

This qualification is offered:

  • Full time
  • Part time
  • Under a training contract as a Traineeship (full time and part time)
  • Under a training contract as a Traineeship (school based)

The hospitality industry is a stimulating and fun work environment. Whether you choose to work in your local hospitality industry or to travel abroad, qualified hospitality workers are in high demand. This qualification could set you on a path to further qualifications or supervisory or management roles in large venues such as hotels or resorts. You might one day become the owner or manager of your own hospitality business or even a champion barista, waiter or cocktail maker!

Units may be offered to specialise in the following:

  • Food and Beverage
  • Bar Operations
  • Housekeeping

Specialisations offered vary between regions.

Career Opportunities

This course may lead to career opportunities in the general hospitality industry, including hotels, motels and other accommodation establishments.

Location, dates and times

Hobart campus – Drysdale

SIT20316 – Certificate II in Hospitality (Housekeeping) consists of 6 core units and 6 elective units.

  • Next Intake:   2020 – To be confirmed
  • Contact us on 1300 655 307 to register your interest

Launceston Campus – Drysdale
Food and Beverage

  • Next Intake:    2020 – To be confirmed
  • Contact us on 1300 655 307 to register your interest

2 Skill Sets are also being offered in Drysdale Hobart, Launceston and Devonport:

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.

For further details please refer to our Recognition of Prior Learning page.

Fees and Payments

For further fee and payment information visit our Fees and Payment page.

Are there any ‘other’ costs?

Uniform:  $50  (2 embroidered polo’s)
Resources:  $68
Total Cost:  $118

Essential Requirements

There are no essential requirements for this course.

Desirable Skills and Attributes

The following skills and attributes will be useful to students studying this course:

  • Genuine passion for the hospitality industry
  • Friendly and attentive
  • Can work in a team environment
  • Can pay attention to procedures and detail
  • Can record customer orders and calculate money
  • Can work under time pressure
  • Can ‘pitch-in’ to do the routine clean-up work at the end of service periods
  • Enjoys talking to and ‘reading’ other people’s needs
  • Can get into the ‘spirit of the action’


The suitability process helps ensure this is the right course for you. It involves an interview and the completion of a questionnaire. This will help us to determine what, if any additional support may be needed and to provide you with further career path advice.

Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available at our Student Support Services page.


SIT20316 Certificate II in Hospitality.

Qualification Requirements

To successfully complete the SIT20316 Certificate II in Hospitality you need 6 core and 6 electives .
Electives may vary from region to region.

Drysdale Campus, Hobart
Housekeeping Electives

  • SITXFSA001 – Use hygienic practices for hospitality services
  • BSBSUS201 – Participate in environmentally sustainable work practices
  • SITHACS002 – Provide housekeeping services to guests
  • SITHACS003 – Prepare rooms for guests
  • SITXCCS002 – Provide visitor information
  • SITHACS001 – Clean premises and equipment


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