Tourism and Hospitality

SIT20316 Certificate II in Hospitality

SIT20316 – Certificate II in Hospitality is part of the Tourism, Travel and Hospitality Training Package. It provides the skills and knowledge for an individual who uses a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.

The hospitality industry is a stimulating and fun work environment. Whether you choose to work in your local hospitality industry or to travel abroad, qualified hospitality workers are in high demand. This qualification could set you on a path to further qualifications or supervisory or management roles in large venues such as hotels or resorts. You might one day become the owner or manager of your own hospitality business or even a champion barista, waiter or cocktail maker!

Units may be offered to specialise in the following:

  • Food and Beverage
  • Bar Operations
  • Housekeeping

Specialisations offered vary between regions.

Career Opportunities

This course may lead to career opportunities in the general hospitality industry, including hotels, motels and other accommodation establishments.

Location, Dates and Times

Hobart campus – Drysdale

SIT20316 – Certificate II in Hospitality (Housekeeping) consists of 6 core units and 6 elective units.

  • Next Intake:  2019
  • Information Session:  Wednesday, 28 November 2018 – anytime between 4pm and 6.30pm
    • Venue:  Drysdale Campus, 59 Collins Street, Hobart
  • Contact us on 1300 655 307 to register your interest

A Skill Set – Essential Bar & Restaurant Skills is also offered at Drysdale Hobart.

Launceston Campus – Drysdale
Food and Beverage

  • Next Intake: 2019
  • Information Session:  Wednesday, 28 November 2018 – 10am
    • Venue:  Drysdale Campus, 93 Paterson Street, Launceston
  • Contact us on 1300 655 307 to register your interest

Devonport Campus – Drysdale
Food and Beverage

  • Next Intake:  February 2019
  • Duration:  Full-time – Monday to Friday – 9am to 3.30pm
  • Information Session:  Wednesday, 28 November 2018 – 11am or 5.30pm
    • Venue:  Drysdale Devonport Campus, 20 Valley Road, Devonport
  • Contact us on 1300 655 307 to register your interest

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.  For further details please refer to

Fees and Payments

For fee and payment information relating to TasTAFE qualifications, please refer to

Essential Requirements

There are no essential requirements for this course.


Desirable Skills and Attributes

The following skills and attributes will be useful to students studying this course:

  • Genuine passion for the hospitality industry
  • Friendly and attentive
  • Can work in a team environment
  • Can pay attention to procedures and detail
  • Can record customer orders and calculate money
  • Can work under time pressure
  • Can ‘pitch-in’ to do the routine clean-up work at the end of service periods
  • Enjoys talking to and ‘reading’ other people’s needs
  • Can get into the ‘spirit of the action’


The suitability process helps ensure this is the right course for you. It involves an interview and the completion of a questionnaire. This will help us to determine what, if any additional support may be needed and to provide you with further career path advice.


Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available here


SIT20316 – Certificate II in Hospitality.

Qualification Requirements

To successfully complete the SIT20316 – Certificate II in Hospitality you need 6 core and 6 electives .
Electives may vary from region to region.

Drysdale Campus, Hobart
Housekeeping Electives

  • SITXFSA001 Use hygienic practices for hospitality services
  • BSBSUS201 Participate in environmentally sustainable work practices
  • SITHACS002 Provide housekeeping services to guests
  • SITHACS003 Prepare rooms for guests
  • SITXCCS002 Provide visitor information
  • SITHACS001 Clean premises and equipment


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