Tourism and Hospitality

SIT20316 Certificate II in Hospitality

SIT20316 Certificate II in Hospitality is part of the Tourism, Travel and Hospitality Training Package. It provides the skills and knowledge for an individual who uses a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.

Are you passionate about a career in Hospitality?

The hospitality industry is a stimulating and fun work environment. Whether you choose to work in your local hospitality industry or to travel abroad, qualified hospitality workers are in high demand. This qualification could set you on a path to further qualifications or supervisory or management roles in large venues such as hotels or resorts. You might one day become the owner or manager of your own hospitality business or even a champion barista, waiter or cocktail maker!

A great hospitality employee is somebody who:

  • is friendly and attentive
  • can work in a team environment
  • can pay attention to procedures and detail
  • can record customer orders and calculate money
  • can work under time pressure
  • can ‘pitch-in’ to do the routine clean-up work at the end of service periods
  • enjoys talking to and ‘reading’ other people’s needs
  • can get into the ‘spirit of the action’

Units may be offered to specialise in the following:

  • Food and Beverage
  • Bar Operations
  • Housekeeping
  • Accommodation Services
  • Gaming

Specialisations offered vary between regions.

Career Opportunities

Successful completion of the training in this course provides graduates with the opportunity of employment and further career pathways in the general hospitality industry, including hotels, motels and other accommodation establishments.

Dates and Times

SOUTH
Hobart, Drysdale Campus
Food and Beverage Skills
The program provides basic skills training in food and beverage service including restaurant and bar operations, coffee making skills & handling financial transactions.
The Certificate II in Hospitality (Food and Beverage specialisation) consists of 6 core units and 6 elective units.

  • Next Intake:  2018
  • Duration:  12 weeks
  • Information Session:  Tuesday, 21 November 2017 – 4pm to 6pm
    • Venue:  Drysdale Campus – Hobart, 59 Collins Street, Hobart
  • Contact us on 1300 655 307 to register your interest
  • Attendance at an Information Session / Suitability Process is essential

There is an option to do an extra 3 units relating to Gaming at an additional cost.

  • SITHGAM001 Provide Responsible Gaming Services
  • SITHGAM002 Attend Gaming machines
  • SITHGAM004 Conduct Keno games
  • Units to be delivered over training package requirements.

Café Skills
This course provides you with the skills and knowledge to work in a fast paced café environment.  You will acquire skills to assist in customer service, producing great coffee, preparing a range of sandwiches and prepare and present simple café dishes as well as getting you job ready through resume writing, presentation and job interview skills.

  • Next Intake:  2018
  • Duration:  12 weeks
  • Information Session:  Tuesday, 21 November 2017 – 4pm to 6pm
    • Venue:  Drysdale Campus – Hobart, 59 Collins Street, Hobart
  • Contact us on 1300 655 307 to register your interest

NORTH
Launceston Campus – Drysdale
Food and Beverage

  • Next Intake:   2018
  • Contact us on 1300 655 307 to register your interest

NORTH WEST
Devonport Campus – Drysdale
Food & Beverage OR Bar Operations

  • Next Intake:   2018
  • Contact us on 1300 655 307 to register your interest

Recognition

For further details please refer to www.tastafe.tas.edu.au/future/recognition/

Fees and Payments

For further details please refer to www.tastafe.tas.edu.au/future/fees-and-payments/

Pre-requisites

Drysdale Campus – Hobart
Essential: Entry is dependent on an interview process and a genuine passion for the hospitality industry.
Interviewers will be looking for suitability and employability skills based on these requirements. Examples include communication, teamwork, problem solving, planning and organising, self management, learning and technology.
Completion of a questionnaire will be required by each applicant based on the above criteria and also includes a numeracy component.

Launceston Campus – Drysdale
You will need to provide us with some information about your interest and needs. Your suitability and support needs will be evaluated during a conversation with one of our teachers and/or by answering some written questions. This will help us to determine what, if any additional support may be needed or to provide you with further career path advice.
Entry is dependent on an interview process and a genuine passion for the hospitality industry.

Devonport Campus – Drysdale
You will need to provide us with some information about your interest and needs. Your suitability and support needs will be evaluated during a conversation with one of our teachers and/or by answering some written questions. This will help us to determine what, if any additional support may be needed or to provide you with further career path advice.

Please note:
You are required to supply a minimum of 50 points of identification on enrolment.

Qualification Requirements

To successfully complete the Certificate II in Hospitality you need 6 core and 6 electives .
Electives may vary from region to region.

Drysdale Campus, Hobart
Café Skills Electives

  • SITXFSA001 Use hygienic practices for food safety
  • SITXFIN001 Process financial transactions
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHCCC002 Prepare and present simple dishes
  • SITHCCC003 Prepare and present sandwiches
  • SITXINV002 Maintain the quality of perishable items

Food and Beverage Electives

  • SITXFSA001  Use hygienic practices for food safety
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB003 Operate a bar
  • SITHFAB002  Provide responsible service of alcohol
  • SITHFAB007  Service food and beverage
  • SITXFIN001  Process financial transactions
  • SITHGAM001 Provide responsible gambling services*
  • SITHGAM002 Attend Gaming machines *
  • SITHGAM004 Conduct Keno games *

*Units to be delivered over training package requirements.

 

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