Hair and Beauty

SHB20216 Certificate II in Salon Assistant

SHB20216 Certificate II in Salon Assistant replaces SIH20111 Certificate II in Hairdressing

Do you have a passion for hair? Are you a people person? Dreaming of a career to take you places?

HB20216 Certificate II in Salon Assistant is part of the Hairdressing Training Package. It is for people looking to gain employment as salon assistants and is focused on communicating in the workplace, interacting with and providing service to clients, and assisting colleagues. The course provides an overview of the hairdressing industry and graduates will also acquire some practical skills in hairdressing. As part of the course, students will be required to perform routine functions under direct supervision as part of a hairdressing team.

Hairdressing salon assistants are employed to assist in the running of the salon. They perform general duties such as welcoming clients, making appointments and general housekeeping. Salon assistants spend most of the day on their feet and are usually required to work flexible hours to fit in with salon hours of business.

This course is designed as a pre-vocational qualification and provides the basic skills to work as a salon assistant. Delivered in commercially operating salons, this course includes preparing clients for salon services, client communications, shampoo and dry hair to shape, developing hairdressing industry knowledge and workplace safety procedures.

Study Pathways

This course may be a pathway to an apprenticeship or to a SHB30416 Certificate III in Hairdressing.

Location, Dates and Times

Campbell Street Campus

  • Next Intake:  2019
  • Information Session: Monday, 21 January 2019 – 4pm
    • Venue:  Hairdressing, 75 Campbell Street, Hobart
  • Contact us on 1300 655 307 to express your interest

Alanvale Campus

  • Next Intake:  2019
  • Contact us on 1300 655 307 to express your interest

Devonport Campus 

  • Next Intake:  February 2019
  • Contact us on 1300 655 307 to express your interest

What will I need to bring?

Protective Clothing
It is a compulsory requirement that students wear ‘closed in’ shoes and their uniform at all times whilst undertaking hairdressing units.

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.  For further details please refer to

Fees and Payments

For fee and payment information relating to TasTAFE qualifications, please refer to

Are there any other costs?

Yes, a Hairdressing Kit and Uniform, including professional hairdryer, combs and brushes, and hairdressing accessories: $300.

Essential requirements

There are no essential entry requirements for this course.

Desirable Skills and Attributes

Salon Assistants have a high level of customer contact. They therefore need to be well presented and possess excellent communication skills.

Personal requirements:

  • Pleasant personality
  • Excellent communication skills
  • Ability to work under pressure
  • Good organisational skills
  • Attention to detail
  • Creative flair
  • Ability to take direction and follow instructions

Students should also have sufficient literacy, numeracy and visual interpretation skills.


Contact us today to find out if this is the right course for you.

Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available here


SHB20216 Certificate II in Salon Assistant.

Qualification Requirements

SHB20216 Certificate II in Salon Assistant requires successful completion of 12 units of competency, comprising of 8 core units and 4 elective units.


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