Hair and Beauty

SHB20216 Certificate II in Salon Assistant

SHB20216 Certificate II in Salon Assistant replaces SIH20111 Certificate II in Hairdressing

SHB20216 Certificate II in Salon Assistant is part of the Hairdressing Training Package. It is for people who want to gain employment as salon assistants and are competent in communicating in the workplace, interacting with and providing service to clients and assisting colleagues. The course provides an overview of the hairdressing industry and graduates will also acquire some practical skills in hairdressing. As part of the course, students will be required to perform routine functions under direct supervision as part of a hairdressing team.

Do you have a passion for Hair?
Are you a people person or dreamed of working on a cruise ship?

This course is designed as a pre-vocational qualification and provides the basic skills to work as a salon assistant. Delivered in commercially operating salons, this course includes preparing clients for salon services, client communications, shampoo and dry hair to shape, developing hairdressing industry knowledge and workplace safety procedures. It is a pathway to an apprenticeship or to a SHB30416 Certificate III in Hairdressing.

Overview of the Hairdressing Role

Hairdressing salon assistants are employed to assist in the running of the salon. They perform general duties such as welcoming clients, making appointments and general housekeeping. Salon assistants spend most of the day on their feet and are usually required to work flexible hours to fit in with salon hours of business.

There is a very high level of customer contact so salon assistants need to be well presented with excellent communication skills.

Personal requirements:

  • Pleasant personality
  • Excellent communication skills
  • Ability to work under pressure
  • Good organisational skills
  • Attention to detail
  • Creative flair
  • Ability to take direction and follow instructions

Dates and Times

Campbell Street Campus

  • Next Intake:  2019
  • Information Session:  Monday, 26 November 2018 – 5.30pm
    • Venue:  Hairdressing, 75 Campbell Street, Hobart
  • Contact us on 1300 655 307 to express your interest

Alanvale Campus

  • Next Intake:  2019
  • Information Session:  Tuesday, 27 November 2018 – 6pm
    • Venue:  Alanvale Campus, Alanvale Road, Newnham
  • Contact us on 1300 655 307 to express your interest

Devonport Campus 

  • Next Intake:  February 2019
  • Information Session:  Tuesday, 27 November 2018 – 6pm
    • Venue: Devonport Campus, A Block, 20 Valley Road, Devonport
  • Contact us on 1300 655 307 to express your interest

Resources and Equipment

Protective Clothing
It is a compulsory requirement that students wear ‘closed in’ shoes and their uniform at all times whilst undertaking hairdressing units.

Hairdressing Kit & Uniform

  • Each student is supplied with a uniform and a comprehensive Hairdressing Kit:
  • Professional Hairdryer
  • Professional Combs/Brushes
  • Hairdressing Accessories


For further details please refer to

Fees and Payments

For further details please refer to

Are there any other fees?

Yes, Hairdressing Kit:  $300


No entry level requirements. Students must have sufficient literacy, numeracy and visual interpretation skills as well as good people skills.

Qualification Requirements

SHB20216 Certificate II in Salon Assistant requires successful completion of 12 units of competency, comprising of 8 core units and 4 elective units.


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