Business and ICT

BSB20115 Certificate II in Business

BSB20115 Certificate II in Business is part of the Business Services Training Package. It is an entry level qualification into the business environment and also delivers sound preparation for further study of business related qualifications. It provides students with basic operational knowledge and skills in a limited range of mainly routine tasks.

This qualification is available under the Traineeship framework.

Career Opportunities

This qualification will not lead towards any one career. Rather, it will give you skills which support your career within any business.  Possible career opportunities include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Study Pathways

This course may be a pathway to further study. Related courses include:

Location, dates and times

Campbell Street Campus / Online

  • Next Intake:  3 February 2020
  • Contact us on 1300 655 307 to express your interest


  • Next Intake: 3 February 2020
  • Duration:  Full-time – 1 semester, Part-time – up to 2 semesters
  • Contact us on 1300 655 307 to express your interest

Learning Options

Campbell Street Campus
This course can be undertaken on campus or some flexible options are available.

Launceston Campus
This course is available online, with learning support and teacher interaction provided.

This course is available online, with learning support and teacher interaction provided.

Assessment Process

Assessments are designed to help you demonstrate your skills and knowledge. They allow us to confirm you can perform to the standard required in the workplace, to meet all of the requirements of the course.

Throughout all assessments, Occupational Health & Safety procedures must be followed. Assessment may include:

  • task based assessments to demonstrate skills
  • knowledge questions

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster.

For further details please refer to our Recognition of Prior Learning page.

If you demonstrate you already have basic business skills from previous study or work related experience, it is recommended that you consider the BSB30115 – Certificate III in Business or BSB30415 – Certificate III in Business Administration.

Fees and Payments

For further fee and payment information visit our Fees and Payment page.

What will I need to bring?

Students will need to have:

  • Access to a computer with the Microsoft Software Suite and broadband
  • An email address
  • A memory stick or some kind of portable memory device is highly recommended
  • TasTAFE has computer labs at regional campuses which are open for students to access during normal business hours

Are there ‘other’ costs?

A learning resource fee of $147 applies.

Essential Requirements

There are no essential entry requirements for this course.

Student Support

TasTAFE’s enrolment and orientation process provides information about our resources, services and support. Further details relating to Student Support Services are available at our Student Support Services page.


BSB20115 – Certificate II in Business.

Qualification Requirements

To achieve a BSB20115 – Certificate II in Business, 12 units must be successfully completed. These include one core unit and eleven elective units. Electives are selected based on industry and/or employer consultation.


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