BSB20115 Certificate II in Business

BSB20115 Certificate II in Business is part of the Business Services Training Package. It provides students with the skills and knowledge to perform a range of basic administrative tasks within a business environment.

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Possible job titles relevant to this qualification include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Career Opportunities

Pathways from this qualification:

  • BSB30115 Certificate III in Business
  • BSB30415 Certificate III in Business Administration
  • or a range of other Certificate III qualifications

Dates and Times

Campbell Street Campus

  • Information Booklet
  • Next Intake:  13 February 2018
  • Duration:  3 days per week, Monday – 1pm to 4pm / Tuesday & Thursday – 9am to 4pm
  • Venue:  75 Campbell Street, Hobart
  • Contact us on 1300 655 307 to register your interest

Launceston Campus

  • Information Booklet
  • Next Intake:   2018 – Places still available!
  • Duration:  Full-time – 1 Semester, or Part-time over 2 Semesters
  • Contact us on 1300 655 307 to register your interest


  • Information Booklet
  • Next Intake: February 2018 – Places still available!
  • Duration:  Full-time – 6 months, or Part-time – 12 months
  • Contact us on 1300 655 307 to register your interest

Learning Options

Launceston Campus
This course can be undertaken on campus or some flexible options are available

The qualification resources are available online, with learning support and teacher interaction provided.
Options for enrolment throughout the study year are offered to suit your flexibility requirements.


For further details please refer to

Fees and Payments

For further details please refer to


There are no entry requirements for this qualification.

Qualification Requirements

To attain the Certificate I-II in Business 12 units must be achieved consisting of 1 core unit, plus 11 elective units. Note: Electives may vary between regions.


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