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Locations

  • Online
  • Drysdale Hobart
  • Drysdale Launceston
  • Devonport

Attendance options

  • Short course

Study type

  • Mixed Learning
  • Online
  • On-Site
$

Tuition fees

Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.

Get the skills and knowledge you need to satisfy Tasmanian legislative requirements and associated Codes of Practice to provide responsible gambling services to customers.

Gambling in Tasmania is regulated under the provisions of the Gaming Control Act 1993, and requires employees working in the gaming industry to hold an appropriate licence and, in some cases undertake prescribed training courses to satisfy the legislative requirements.

This short course is designed for people who are currently working*, or wish to work within a gaming venue providing responsible gambling services to customers.

In this course, you will focus on the skills you need to provide responsible gambling services, information and assistance to customers, and learn how to read and interpret complex information relating to problem gambling signage, information and brochures. You’ll also learn to read and interpret industry and regulatory codes of conduct, and regulatory and advisory information issued by local, state and territory gambling licensing authorities.

Throughout the course, you’ll also learn how to respond to problem gambling behaviour and deal courteously and discreetly with customers, how to identify potential problem gamblers and apply appropriate solutions within the scope of your responsibility, and when to seek assistance from appropriate colleagues. You’ll also learn how to use appropriate software to record gambling-related incidents and staff actions.

On successful completion of this short course, you will receive a Statement of Attainment for the units successfully completed.

*If you are currently working within a gaming venue, you might like to enrol in our online Responsible Gambling Services course. If you are not currently working within a gaming venue, you will need to enrol in an on-campus course.

Please note – if you wish to work in licensed venues in states other than Tasmania, you are advised to check with relevant State Licensing Authorities to confirm acceptance of this qualification issued from Tasmania.

Locations, dates & times

CampusDateAttendance/DurationStudy typeApply/Enquire
Online
Online24 Jan 2022 -
30 Nov 2022
Short course

This course is delivered completely online. Applicants must be currently employed and working in the industry to be eligible to apply for this course. All students must have commenced this course within 3 months of enrollment - failure to c

OnlineEnquire now
North
Drysdale Launceston1 Mar 2022 -
1 Mar 2022
Short course

1 evening, Tuesday, 3:30pm to 9:30pm

On-SiteApply now
Drysdale Launceston12 May 2022 -
12 May 2022
Short course

1 evening, Thursday, 3:30pm to 9:30pm

On-SiteApply now
Drysdale Launceston21 Jun 2022 -
21 Jun 2022
Short course

1 evening, Tuesday, 3:30pm to 9:30pm

On-SiteApply now
Drysdale Launceston25 Oct 2022 -
25 Oct 2022
Short course

1 evening, Tuesday, 3:30pm to 9:30pm

On-SiteApply now
Drysdale Launceston24 Nov 2022 -
24 Nov 2022
Short course

1 evening, Thursday, 3:30pm to 9:30pm

On-SiteApply now
South
Drysdale Hobart17 Feb 2022 -
17 Feb 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over.

Mixed LearningApply now
Drysdale Hobart24 Feb 2022 -
24 Feb 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart12 Apr 2022 -
12 Apr 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart26 Apr 2022 -
26 Apr 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart2 Jun 2022 -
2 Jun 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart28 Jun 2022 -
28 Jun 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart16 Aug 2022 -
16 Aug 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart23 Aug 2022 -
23 Aug 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart18 Oct 2022 -
18 Oct 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart25 Oct 2022 -
25 Oct 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart1 Dec 2022 -
1 Dec 2022
Short course

Attendance required from 9.00am to 3.30pm. Applicants must be 18 years and over

Mixed LearningApply now
Drysdale Hobart6 Dec 2022 -
6 Dec 2022
Short course

Attendance required from 3.00pm to 9.30pm. Applicants must be 18 years and over

Mixed LearningApply now
North West
Devonport2 Mar 2022 -
2 Mar 2022
Short course

One evening class 3.30pm to 9.30pm

On-SiteApply now
Devonport11 May 2022 -
11 May 2022
Short course

One evening class 3.30pm to 9.30pm

On-SiteApply now
Devonport20 Jun 2022 -
20 Jun 2022
Short course

one evening class 3.30pm to 9.30pm

On-SiteApply now
Devonport29 Aug 2022 -
29 Aug 2022
Short course

one evening class 3.30pm to 9.30pm

On-SiteApply now
Devonport24 Oct 2022 -
24 Oct 2022
Short course

one evening class 3.30pm to 9.30pm

On-SiteApply now
Devonport23 Nov 2022 -
23 Nov 2022
Short course

one evening class 3.30pm to 9.30pm

On-SiteApply now

Career opportunities

  • Keno Operator
  • Gaming Machines Attendant
  • Croupier

Career opportunities

  • Keno Operator
  • Gaming Machines Attendant
  • Croupier

We’re here to help…

At TasTAFE, we understand that everyone's journey is different and sometimes you might need some extra support to achieve your study or career goals.

Whether you are at the very start of your training, returning to study after a long break, or looking to upskill in a specific area, we're here to help you to be successful in your chosen field of study, apprenticeship or traineeship.

Our student support services are available for all students, and aim to provide the support you need to make your learning experience just that little bit easier.

Find out more about what support is available